Day: November 22, 2022
ZDI-22-1623: Hewlett Packard Enterprise OfficeConnect 1820 Authentication Bypass Vulnerability
This vulnerability allows network-adjacent attackers to bypass authentication on affected installations of Hewlett Packard Enterprise OfficeConnect 1820 switches. Authentication is not required to exploit this vulnerability.
ZDI-22-1622: Trend Micro Apex One Security Agent Directory Traversal Local Privilege Escalation Vulnerability
This vulnerability allows local attackers to escalate privileges on affected installations of Trend Micro Apex One Security Agent. An attacker must first obtain the ability to execute low-privileged code on the target system in order to exploit this vulnerability.
ZDI-22-1621: Trend Micro Apex One Improper Handling of Exceptional Conditions Local Privilege Escalation Vulnerability
This vulnerability allows local attackers to escalate privileges on affected installations of Trend Micro Apex One Security Agent. An attacker must first obtain the ability to execute low-privileged code on the target system in order to exploit this vulnerability.
ZDI-22-1620: Trend Micro Apex One Security Agent Time-Of-Check Time-Of-Use Local Privilege Escalation Vulnerability
This vulnerability allows local attackers to escalate privileges on affected installations of Trend Micro Apex One Security Agent. An attacker must first obtain the ability to execute low-privileged code on the target system in order to exploit this vulnerability.
Startup Uses Speech AI to Coach Contact-Center Agents Into Boosting Customer Satisfaction
Minerva CQ, a startup based in the San Francisco Bay Area, is making customer service calls quicker and more efficient for both agents and customers, with a focus on those in the energy sector. The NVIDIA Inception member’s name is a mashup of the Roman goddess of wisdom and knowledge — and collaborative intelligence (CQ), or the combination of human and artificial intelligence. The Minerva CQ platform coaches contact-center agents to drive customer conversations — whether in voice or web-based chat — toward the most effective resolutions by offering real-time dialogue suggestions, sentiment analysis and optimal journey flows based on …
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